Show All Answers

1. How do I pay my city sewer bill?

You can pay your sewer bill online at https://esuite.sterling-il.gov/eSuite.Utilities/Default.aspx..  You can pay over the phone with a credit or debit card by calling 815-632-6650

2. My trash didn't get picked up, who should I call?

Call Republic Services at 815-625-1000

3. Can I have a recreational fire?

You may have a recreational fire, you must burn wood that has been cut specifically for that use.  You may not burn trash, lumber, scraps of wood, paper, or yard waste.  All recreational fires must be in a fire pit with a spark arrestor and a lid.  If a neighbor complains about the smoke you will be asked to put the fire out.  

4. How do I pay a ticket or a fine?

Payments can be made with the Violations Clerk at the Sterling Police Department in the form of cash, check or money order. Credit cards are also accepted through a secure website for a $3 service fee.

5. How can I see the agenda for an upcoming City Council or Board meeting?

Agendas can be found here https://il-sterling.civicplus.com/AgendaCenter

6. A snow plow damaged my mailbox, who do I call?

Call Public Works at 815-632-6657.

7. How do I apply for a job with the City?

Check our career opportunities page at https://il-sterling.civicplus.com/jobs.aspx

8. How do I become a firefighter?

By State law, the Sterling FIre-Police Commission tests every two years for the Sterling Fire Department.  Candidates must test for the position.  The top candidates are then put onto a hiring list to call as positions become available.  For more information contact the Sterling Fire Department at 815-632-6680.

9. How do I become a police officer?

By State law, the Sterling FIre-Police Commission tests every two years for the Sterling Police Department.  Candidates must test for the position.  The top candidates are then put onto a hiring list to call as positions become available. Contact the Sterling Police Department at 815-632-6600 for more information.

10. Where can I put my garage sale sign?

Garage sale signs cannot be placed in the public right of way.  You may not put signs on utility poles, traffic signs or on sidewalks. 

11. How do I rent the Market Place, the Community Room or Grandon?

To rent a City facility please call the City Clerk's office at 815-632-6630.

12. Where can I discharge my sump pump water?

Sump pumps and roof drains may not be connected to the sanitary sewer.  It is illegal to create or maintain either connection.  The City offers a cost-sharing grant to help eliminate these connections.  Please contact the Building & Zoning Department at 815-632-6624 for further information on the grant.  In limited cases, you may be able to connect a sump pump to a catch basin.  Please contact Public Works for more information on this at 815-632-6657.

13. How can I get fingerprinted for my place of employment?

Please contact the police department at 815-632-6600.

14. Who do I call to report low hanging wires?

Call our dispatch at 815-632-6640 select option 5.